Welcome to the

City of Windhoek
Online Portal

Your one-stop platform to access municipal services, information and account management anytime, anywhere.

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Popular Services

Jump straight to the services residents use most.

Online Statements View and pay your municipal accounts
Meter Reading Submit your water & electricity readings
Incident Reporting Report issues in your area
City Police Fines Check and pay your traffic fines
Prepaid Utilities Manage your purchased prepaid tokens
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Access Our Services

Online Statements

View your account balance, detailed statements and payment history.
Meter Reading

Submit your water and electricity meter readings online.
Incident Reporting

Let us know about issues in your area for quick resolution.
City Police Fines

View outstanding Windhoek City Police traffic fines and make payments.
Taxi Verification

Verify Business or Taxi Registration with the City of Windhoek.
Prepaid Utilities

Manage and view your purchased Prepaid Tokens easily.
Traffic Map

View current traffic conditions and route updates across the city.
Building Control

Submit building permit applications and track their progress online.
Notices & Announcements

Stay updated with the latest notices.

View Notices
Help & Support

Find answers or contact support.

Get Help
Emergency Contacts

Important numbers at your fingertips.

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