Welcome to your gateway to endless opportunities!

With our new portal we are making it easy for you to access all our online services on one single platform.

Get Started »

Our Services

Our portal together with the City of Windhoek App will serve as the main platform for various municipal services we offer.

In addition to the improved Online Statements service, some of the online services include:

  • Checking your Account Balance
  • Submitting Meter Readings
  • Reporting Incidents through the Incident Reporting function
  • Viewing purchased Prepaid Tokens
  • Verifying Business or Taxi Registration with the City of Windhoek
  • Checking Outstanding or Paid Traffic Fines (Windhoek City Police-issued fines only)

How To Get Started

It's easy to get started, simply complete the simple registration form using your name, email address and password. Activate your account by clicking on the confirmation link sent to your email inbox.

Once you have confirmed your account you can then login and review the available services. Each service defines the requirements that need to be met in order for it to be activated.

Depending on the service, you might be required to upload some documents. Once you have submitted everything as needed, our agents will then review and approve accordingly.

We're committed to our motto of being the gateway to endless opportunities as we work towards our vision of creating a sustainable and caring city. Our goal is to improve the quality of life for all our people by offering efficient and effective municipal services.